The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was impressively spacious for two people, making our stay incredibly comfortable. We loved having ample space to relax.” view full review
Delicious Breakfast
“The breakfast spread was good, with plenty of options to choose from. The dining area was always clean and tidy, enhancing our morning routine.” view full review
Charming Decor
“The hotel's classic feel, combined with beautiful antique items and charming wall pictures, created a warm and inviting atmosphere in our room.” view full review
Luxurious Bath
“Our river view room featured a lovely bathroom with both a bath and an over-bath shower, perfect for unwinding at the end of the day.” view full review
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
friendly staff
great location
noisy rooms
limited breakfast options
7.2/10
Very good
Rooms
7.0
Location
8.3
Service
8.3
Dining
5.7
Guest reviews
7.2/10
based on 13 reviews
7.1
7.1/10 based on 3551 reviews
Abraham
United States,
February
2024
7.6/10
I had a mixed experience at this hotel. The rooms, with their antique furnishings and comfortable beds, captured the essence of yesteryear but were a bit worn and not as pristine as advertised. The service from the staff was exceptional and made me feel truly welcome, although some aspects of the dining fell short of expectations. The location, right on the river Arno and close to the city center, was convenient, but the actual dining experience and decor did not entirely match the expectations set by the pictures on the website.
Rooms
7.0
The rooms had a charming vintage feel with comfortable beds but were a bit tired and not as depicted on the website.
Service
9.0
The staff was extremely courteous and helpful, ensuring a memorable stay.
Location
8.0
The hotel's location by the river Arno and a short walk from the center made it ideal for exploring the city.
Dining
6.0
The breakfast was standard with limited options, and the ambiance was not as expected from the pictures.
Facilities
8.0
The hotel had a variety of convenient facilities to enhance the stay.
David
United Kingdom,
February
2024
7.8/10
The hotel provided a spacious, clean, and great place to hide from the heat and other tourists. The rooms were clean and appropriate, but there was some noise outside the room due to its proximity to the doors. The service was pleasing with kind advice and very helpful. The location was within walking distance to all desired places, offering a good experience, especially for those seeking atmosphere. The breakfast was good, with a buffet offering sweet and savory options, though lacking eggs. Overall, a fine stay at a well-located hotel.
Rooms
8.0
The rooms were spacious, clean, and a great place to hide from the heat and other tourists.
Service
9.0
The service was pleasing with kind advice and very helpful.
Location
7.0
The location was in the middle of the center, offering a good experience, especially for those seeking atmosphere.
Dining
7.0
The breakfast was good, offering a buffet with both sweet and savory options. However, eggs were missing.
Facilities
8.0
A good range of facilities available.
friendly staff
noisy rooms
Stanley
United States,
December
2023
6.8/10
The hotel was in a bit of a confusing layout as no one seemed to know where the buffet was held. The rooms were quite dated and dark, showing signs of wear over the years, with a weak shower. However, the stay was made comfortable thanks to the convenient location and the very friendly and informative staff.
Rooms
5.0
The room was really dark and small, showing its age with signs of wear but it was usable.
Service
8.0
The staff was very friendly and informative, making the stay comfortable.
Location
7.0
The location was good, being close to many attractions, but being near the river came with the downside of noise from parties at night.
Dining
7.0
The breakfast was basic but fresh and well-stocked, making it a decent meal option.
Facilities
7.0
The hotel offers various services like room service, housekeeping, and tours/ticket assistance.
Richard
United Kingdom,
October
2023
7.0/10
The hotel is in a convenient location near the river and within walking distance to many attractions. The rooms, though clean, suffer from noise issues due to nearby street activities. The staff is friendly and knowledgeable about the city. The dining experience is basic with slight organizational challenges. Overall, it offers good value for money.
Rooms
7.0
The rooms are well-apportioned and clean, reflecting the property's old charm. However, they lack proper soundproofing, making it difficult to sleep due to external noise.
Service
8.0
The staff was friendly and helpful, especially during breakfast and when providing local information.
Location
8.0
The location is great, near the city center and a bus stop, but noise from the riverside activities can be bothersome.
Dining
6.0
The dining experience is decent with a continental breakfast but lacks enough tables for all guests, resulting in wait times.
Facilities
6.0
Jay
United States,
September
2023
5.6/10
The hotel's rooms were old-fashioned and in poor condition, with a broken toilet seat, loose tiles, and the need to adjust furniture for charging. However, the service was very helpful and smiley, although lacking communication about certain issues. The location was convenient for attractions and offered an amazing view of the river. The dining experience was subpar, with limited options and low-quality breakfast items.
Rooms
5.0
The rooms were very old-fashioned and poor, showing signs of age and neglect.
Service
7.0
The service was wonderfully helpful and smiley, but lacked communication about certain matters.
Location
8.0
The location was walkable from the airport and close to attractions, offering a great view of the river Arno.
Dining
5.0
The dining experience was below average, with stale and limited breakfast options.
Facilities
John
United Kingdom,
September
2023
6.8/10
I found the hotel to be very much in need of renovation but had everything necessary and was in a great location for exploring the city. The staff were extremely helpful and friendly, making the stay enjoyable overall.
Rooms
6.0
While the rooms weren't very big, they had everything necessary.
Service
9.0
The staff were very nice and incredibly helpful throughout my stay.
Location
8.0
The location was splendid with extremely easy access to the Tower, shops, and restaurants.
Dining
5.0
I found the breakfast to be very poor, with limited options available.
Facilities
7.0
The hotel lacked some modern facilities but had a cozy atmosphere.
Georgina
United Kingdom,
September
2023
8.2/10
The hotel offers stunning views over the river Arno from rooms facing the river with a balcony, providing a lovely experience. While the rooms could benefit from an upgrade, their views make up for it. The service is super friendly, albeit with a slight hiccup regarding early departure requests. The location is ideal on the Arno River, convenient for exploring Pisa. The dining experience is varied, with some minor hitches in availability. The historic ambience and convenient location make this hotel a great choice.
Rooms
8.0
The rooms facing the river with a balcony have stunning views over the river Arno, providing a picturesque setting. However, they could have done with a bit of an upgrade.
Service
9.0
The staff is super friendly, making my stay comfortable. However, there was a small issue with early departure requests not being accommodated.
Location
9.0
The hotel is ideal on the Arno River, perfectly situated between the train station and the Field of Miracles, making exploring Pisa a breeze.
Dining
7.0
The dining experience is varied, offering a good selection. However, there were occasional issues with food availability.
Facilities
8.0
The hotel facilities are well-maintained, providing all the necessary amenities for a pleasant stay.
Leon
United Kingdom,
August
2023
6.8/10
The hotel was very grand with plenty of space, but it was set up as a double although I had requested two singles. The rooms were quite noisy at night due to bars and road noise, which was a downside. The service was awesome initially, with extremely helpful and welcoming staff, but they showed little interest when we pointed out the issues. The location was perfect, a short walk from the Central train station and key attractions like the Leaning Tower and the cathedral. The dining experience had its ups and downs, with a simple buffet style and good coffee, but it was considered the worst by one guest. The facilities were well-maintained, catering to basic needs.
Rooms
7.0
The rooms were very grand with plenty of space, but the noise at night was bothersome.
Service
6.0
The service was awesome initially, with extremely helpful and welcoming staff, but they didn't seem to care about our complaints.
Location
9.0
The location was perfect, a short walk from the Central train station and key attractions like the Leaning Tower and the cathedral.
Dining
5.0
The dining had its ups and downs, simple buffet style with good coffee but considered the worst by one guest.
Facilities
7.0
The facilities were basic but well-maintained.
Charles
United States,
August
2023
7.8/10
Staying at the Royal Victoria Hotel from 5 June 2019 until 9 June 2019 was a delightful experience. The rooms were spacious with a balcony overlooking the river, adorned with old antique furniture, and plenty of individual dining and sitting rooms. The service was always friendly and helpful, thanks to the modern equipment and the fantastic location of the hotel. The central location made it convenient to explore all of Pisa's attractions, though it could get a bit noisy from riverside parties at night. The dining experience, although not within the hotel, was a bit lacking. Overall, a charming stay with great historical ambiance, but the noise level could be a downside at times.
Rooms
9.0
The rooms were very spacious with a balcony overlooking the river and had a beautiful touch of old, antique furniture with lots of individual dining/sitting rooms.
Service
8.0
The service at the Royal Victoria Hotel was always very friendly and helpful, making our stay even more enjoyable.
Location
8.0
The hotel's location in Pisa is very central, allowing easy access to all attractions on foot, although it can get noisy with riverside gatherings at night.
Dining
6.0
The dining experience, though not inside the hotel, was a little poor in terms of options.
Facilities
The Royal Victoria Hotel offers various facilities to ensure a comfortable stay in the beautiful period-style setting.
John
United States,
July
2023
8.4/10
Staying at this hotel was like stepping into history in the oldest part of the tower dating back to the 12th century. The rooms were incredibly spacious and spotlessly clean, exactly as depicted in the pictures. The service was exceptional with super-friendly and helpful staff who were very knowledgeable about the area. The location overlooking the Arno River was perfect for exploring Pisa and beyond. Though the dining experience could use some improvement, the overall experience was delightful.
Rooms
9.0
The rooms were very large and spotlessly clean, located in the oldest part of the hotel, a tower dating back to the 12th century. They looked just like in the pictures.
Service
9.0
The service was super-friendly and helpful, with staff being aware and very friendly and knowledgeable of the area and restaurants.
Location
10.0
The hotel is centrally located overlooking the Arno River, providing an excellent base to explore Pisa and other cities. It's within walking distance to all attractions and ideal for those venturing to Tuscany.
Dining
6.0
While the dining experience had some shortcomings and could use improvement with a wider variety of food choices, there were some vegan dishes available.
Facilities
8.0
The hotel boasts exceptional facilities in the oldest part of the tower, offering great value for the price paid.
Peter
United Kingdom,
July
2023
7.4/10
The hotel is ideally located right next to the river, offering easy walking access to various attractions. The rooms, although a bit outdated and small, provide all essential amenities. The service is top-notch, with attentive staff and a convenient array of offerings. However, the dining experience falls short with limited choices and cold food. The overall value for money is decent, though some areas could benefit from improvement.
Rooms
7.0
The rooms were a bit dark and small, showing signs of age and could use some upgrading.
Service
9.0
The staff was incredibly nice and helpful, ensuring a pleasant stay.
Location
9.0
The hotel's location overlooking the Arno River in the center of Pisa is exceptional and convenient for exploring the city.
Dining
5.0
The dining experience was subpar with limited choices and cold, stale food each morning.
Facilities
7.0
The hotel provides essential services and amenities but could improve the dining options.
Jim
United States,
May
2023
7.0/10
The hotel is situated in central Pisa overlooking the River Arno, offering stunning rooms but noise from nearby gatherings might disrupt your peace. The service was friendly and helpful, with a few technical hiccups in the room. The location is very convenient but may attract some noise from local nightlife. The dining experience was mixed, with a unique historical kitchen but lacking in breakfast choices. The facilities provide basic services, with room for improvement in some areas.
Rooms
7.0
The rooms are stunning but a bit of an older look. Consider requesting a room at the back for a quieter stay.
Service
8.0
The staff was friendly and provided helpful tips, but had difficulty with a technical issue in the room.
Location
8.0
The hotel's location offers superb views over the River Arno and easy access to central Pisa, though some noise from nearby gatherings may be a downside.
Dining
6.0
The dining experience had some positive aspects like the historical kitchen but lacked variety in breakfast choices.
Facilities
6.0
Basic facilities available, with room for improvement in certain areas.
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